Overview & Reviews

For the 2015 Lexus RX 350, the 7-inch display screen and a rearview camera are now standard equipment. LED headlights and foglights are new options, and the Remote Touch knob has been revised for better ergonomics. Also, a new Crafted Line trim level has been added to the lineup with specialized paint and interior trim.

• Quiet and attractive cabin with high-quality materials
• Generous standard features.
• Plush ride
• Comfortable rear seating

• Lackluster F Sport version.
• No third-row seat option
• Finicky-to-use electronics interface

User Reviews:

Showing 1 through 10 of 47.00

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  Well built & Comfortable but awful Tech - 2015 Lexus RX 350
  By Jim Weil - February 26 - 4:09 am

  This is a well built and comfortable car. However the technology, while outstandingly marketed, is absolute crap. Voice recognition is extremely inaccurate, complex and distracting to use. It is so bad I have almost completely abandoned it. My 10 year old Garmin portable GPS has better voice recognition and routing features but their is no safe or interfering place to mount it or I would be using it. Emails and phone calls to Lexus & Toyota have been useless. Poor dealer support for tech issues (multiple dealers). Map upgrades are infrequent, extremely expensive & must be done by dealer. Keeping other technology current is also very expensive. The ability to enter in addresses from a computer was a marketing feature but so complex and buggy that it made it time consuming and frustrating for the user. Subsequently that feature has been removed leaving address entry options to be a joystick on the screen keyboard or a complex entry procedure transfer procedure from a smartphone. The screen supported interface is very user unfriendly and is only controlled via joystick. This includes entertainment selection and good air management. Live assistance (extra cost) is often problematic. Some controls are difficult to access when driving. Some others are unneeded duplicates that adds confusion. Windshield has some built-in technology and likely very expensive to replace. Options were outrageously overpriced -i.e. Heads-up display from dealer was $1,000 but high quality from 3rd party was $89. Rear camera is affected by rain. Tailgate has enough force to knock you over before stopping if it hits you. Tech that works well includes Park assist (not automatic), blind spot sensing, and adaptive cruise control. Interior lighting is poor. Car is comfortable and runs well and has a lot of unneeded frosting that boosts the pricing. Good cargo space. Gas mileage is poor. In summary I do not recommend this car due to poor technology, low gas mileage and poor customer support. Based on this experience I currently have absolutely no interest in purchasing a Lexus or Toyota product again. Lexus marketed this vehicle as including advanced technology. In reality it is anything but. In my opinion attempting to use many to the technology features while driving, makes this car unsafe to drive. In retrospect I should have invoked the California Lemon Law.

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  Horrible service, unreliable, bad AC - 2015 Lexus RX 350
  By joe K - May 30 - 9:30 pm

  I wanted a lexus because my entire family has been driving lexus vehicles for 25+ years. Between myself and my extended family, weve owned around three dozen lexus vehicles over the years. My vehicle is the last Lexus anyone in my family or circle of friends will ever buy again. Its not worth the money or the time. When I first bought it, they promised me it would be ready for pickup the next day. The next day came, followed by three entire weeks of them calling me every other day telling me "it will be here tomorrow". I drove around in a rental for three weeks while they figured out where my car, which I already paid for, was located. Finally I get it, with around 10 miles on the odometer. A week later, not 100 miles later, I start getting a moldy stink from the AC. I take it back to the dealer, they claim they cant smell anything (despite it being so pervasive it sticks to my clothes and earns comments from co-workers), but spray the AC system anyway, and it clears up the smell....for about a week. I took it back another couple times to get cleaned out, again same story "we dont smell anything, but well clean it anyway". It smells bad for the first 15 minutes of driving, and anytime i try to turn down or turn off the AC. As long as its on blast, the smell seems to be dilute enough to not be noticeable. So fast forward six months, Im driving across the country on a sunday, in the middle of nowhere in Pennsylvania when I get a flat. I call lexus support/roadside assistance. They said they cant do anything for me. Its a sunday night and its about to snow, so they cant send anyone over until the next day. The closest lexus dealership is approximately 200 miles away in bad weather. So I put on the spare, and started calling every tire shop within a 20 mile radius. No one has the tire I need. The lexuss standard 19in tires are so specific, only dealers and a handful of places around the country have them. To add insult to injury, there are huge swaths of country where the closest lexus dealer is hundreds of miles away. Anyway, I expand my search radius and find a costco 140 miles away that carries a compatible tire (after sitting in a hotel calling tire shops for two days straight). Except since its AWD and the tires are not completely identical, it means I had to replace all four tires (about $1,500) because I got ONE flat. A little while later I moved into a new house in a new state, and took it to the dealer again to see what they can do for the AC. They said they use a different, new chemical cleaner (but even though they dont smell it - a bold faced lie) they will still clean it for me. After that treatment, every single day my lexus has smelled like someone poured fresh vinegar into the AC ducts. Its a smell almost identical to sticking your head into a bag of salt&vinegar potato chips. Again, the dealer is refusing to do anymore service. They said to examine whats really going wrong, they need to take the entire dashboard apart. They refuse to do so without payment, refuse to acknowledge any of my warranties or service plans, and refuse to give me a loaner vehicle in the meantime unless I pay for it. My insurance has a $1000 deductible, so Im not going to pay for that service. I tried complaining to their managers, who refuse to call me back. To make things even worse, any service at any lexus dealer has generally resulted in a 5-6 hour wait. Even oil changes. Meanwhile, when I take it to any other shop, its a 20 minute wait to get an oil change at a quarter of the price. I complained to lexus corporate about the smell issue, and they are requiring me to jump through a dozen hoops and fill out binders of paperwork to get anything done. The lemon law is complicated too by the fact that I bought the car in CA and moved to NY shortly thereafter, and Id need to go to california court to get the dealer to buy back the car. You may be wondering, WHY DOES MY CAR SMELL? Well....here is why: Lexus/toyota is currently (since 2009) a defendant in a class action lawsuit regarding this very issue. A certain percentage of their vehicles have defective condenser coils on their AC. They have an anti acid and anti mold coating - Aluminum Hydroxide - which corrodes and flakes off on some vehicles, and gets blown into the passenger compartment as a fine grey dust akin to cigarette ash. This chemical is used in anti-acid pills, so its not dangerous when swallowed. But it sure is dangerous when inhaled! Once the coating flakes off, the condenser coil becomes a petri dish and starts to smell like mold or mildew first, then like vinegar, depending on what kind of mold/yeast/bacteria has been growing inside. Dont expect any explanations from lexus, they play stupid about it because if they lose this suit, they could loose an incredible amount of money. Its best for them to keep their customers in the dark about it. Anyway, I wont tolerate that anymore, and neither will anyone I know.

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  Lexus should be ashamed - 2015 Lexus RX 350
  By germancarlife - October 17 - 11:54 pm

  I just bought a 2015 F sport to replace my 05 BMW X5 4.4i. All I can say is that this car is complete garbage. Ive never felt so much body roll and front end weight in my life. This thing under steers like no other in a corner. Its a bad feeling when the wheels turn but the car doesnt. My ten year old X5 pulled so much harder and handled much much better even with it being a lot heavier than the RX. I felt safe in the X5 performing high speed maneuvers while I dont even trust the RX to take a 15mph corner. The engine in the RX is garbage as well. All this thing is is a glorified Toyota rav 4. Im going back to the Lexus dealer to get my BMW back for me and my families safety.

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  F Sport. Think twice before purchasing this car. - 2015 Lexus RX 350
  By Lee Hagen - February 24 - 1:02 am

  My wife wanted a Lexus... Bad. I tried talking her out if it but she wouldnt listen. When it came time to pick one out, I made the mistake of pushing for the F Sport because it was much better looking than the rolled under front bumper standard version. The big problem with the F Sport is the ride and the transmission. We live in Wisconsin and test drove the car in the summer on decent roads. The ride is stiff... really stiff. I was concerned but the style got in the way of my judgement. Now that its winter and the roads are crap (you know what I mean if you live here), I hate the ride. Our subdivision is older and the heaving on the street makes the car feel like youre riding a bucking bronco. I actually drive on the wrong side of the street in some places to avoid the bumps. The stiffness has gotten old in a hurry. The other issue is the transmission. Its a joke. Why on earth would Lexus put in a eight speed tranny when theyve programmed it to get into top gear as soon as possible? First gear is way too low. You step on the throttle from a stop and if you dont ease back to almost an idle position, it over-accelerates and makes it feel like youve mashed the pedal to the floor. Theres a very fine line between idling away from a stop and lunging up to second gear. Then it shifts...shifts...shifts... and by the time your going twenty miles an hour... youre in fifth gear. Hit forty... youre in eighth. The engineers have programmed the trans to get into top gear as soon as possible to save fuel. Then comes the downshift issue. You get off the freeway, slow to thirty, as you step on the throttle to accelerate off, it doesnt downshift. You press harder and it still wont downshift. Not until you really give it some serious throttle, it will finally decide to downshift. The other annoying thing is... youre moving along at 70 and you hit a headwind, or the road heads uphill. It immediately downshifts as soon as you give it the hint of more throttle. Oh... one more transmission programming oversight. The paddle shifters. Youre driving along at 55, you apply throttle to accelerate, it wont downshift as usual, you pull the left lever to downshift... and it goes from eighth to fifth. Whats up with that? I want seventh, then sixth. Dumb. On the good side... Styling is nice, considering these cars are so cluttered trying to find their identity. Interior is very nice. Stereo is good. Seats have everything including the drivers side moves back when you shut it off. Its quiet. Motor goes well (when you really press on the gas) On the not so good side... For a $53,000 car, the steering wheel isnt heated, its hard and has no grip at all. The exhaust is annoyingly loud (another brilliant marketing move just for egotists). The car developed an rattle in the left front fender that took a couple trips to the dealer before the they found the problem. They thought I was nuts after multiple complaints and in the end my analysis was spot on. The tire pressure monitor had problems after a few thousand miles and weve been back twice to balance and rotate the tires trying to eliminate noise. Hasnt helped. To me, the cars a loser. I pushed hard for the Pathfinder but lost out. My wife keeps a stiff upper lip and says she likes it. I guess thats what counts in the end. I bet its gone at the end of the lease.

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  GARBAGE vehicle - 2015 Lexus RX 350
  By dpp12345 - March 10 - 11:19 pm

  Navigation system did not show road speed limit, lexus customer service do not stand behind product, very poor customer service.and also in navigation system only work with voice activated, in order to search point of destination you must have to pull over car , then you can search, so i am caring after market navigation system with me, What a rip off $2000. I am going back to Acura MDX. which is not only cheaper but best reliable, comfortable. easy to handle.